The first mirror I was sent was faulty. The plastic around the glass was loose and I couldn't push it back in. The light stopped working after 1 day. I contacted customer service and they were very helpful in sending me a replacement, which did work. However, I do feel like the mirror feels a bit flimsy for how much it is, and I'm worried this one will break easily/quickly. It's definitely easier to use than a regular mirror, but still a bit difficult if I need to use both hands for medication application. I do appreciate that Nyssa made this mirror though, it's one of the very few on the market.