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Returns and Exchanges

What Items Are Eligible For Return?

For everyone's health and safety we cannot accept returns on ice / heat packs, VieVision mirrors, or underwear; however, underwear may be exchanged for a different size if necessary.

We are happy to accept returns on bralettes and leggings within 30 days of purchase if in their original condition (no stains, tears, evidence of wear, pet hair, or other damage). Reimbursement will initiate after the return is received.

To initiate a return, please contact us at hello@nyssacare.com or connect with us via chat.

Please note: For all U.S. orders, original shipping and handling charges are not refundable; however, the return shipping is on us if your item qualifies!

What If I Need A Different Size?

For reasons of hygiene, health, and safety we cannot accept returns on ice / heat packs, VieVision mirrors, or underwear. We do of course want you to have the perfect fit. Nyssa will accommodate size exchanges for all apparel items including underwear. Please reach out to at hello@nyssacare.com, or connect with us via chat.

What About International Returns & Exchanges?

Unfortunately we are not able to offer returns or exchanges on international purchases at this time. If you are unhappy with your purchase, please contact us at hello@nyssacare.com and we will work with you to find a solution.

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